Professional Summary

Computer Science (IT) graduate with Magna Cum Laude Honors (GPA: 3.7/4.0). ~2 years of experience: Troubleshooting Hardware & Software faults across Windows/Linux; Large-scale System Monitoring & Cybersecurity (1000+ endpoints); Server & Database Administration; Cloud Hosting & Virtualization technologies; Software & Website development (10+ live websites). 3x Microsoft Certified: Cloud Computing (AZ-900), Data Science (DP-900), Artificial Intelligence (AI-900). Excellent communicator. Able to work independently.

Technical Skills

• Languages & Scripting: HTML, CSS, JavaScript, Bash, Python
• Frameworks & CMS: Angular, Next JS, Astro, WordPress
• System Administration & Security: Windows, Linux, SIEM Configuration, Wazuh
• Cloud & Virtualization: Microsoft Azure, Oracle Cloud, Docker, VMWare, VirtualBox
• DevOps & Version Control: Git, GitHub, Cloudflare, cPanel, Plesk
• Databases: OracleDB, MariaDB, MySQL

Education

• BSc. Applied Computer Technology – USIU Africa | 2020-2024
• KCSE Certificate – Mean Grade B+ | 2016 (Evaluated)

Professional Experience

Nyatti Pro (Freelance) | May 2024 – Present

• Developed 10+ professional, MFA secured websites for SMEs
• Provisioned and maintained Cloud Hosting on Oracle Cloud and saved up to 90% in web hosting costs
• Created BASH scripts for automating routine tasks and scheduling system and resource backups
• Used APIs to extend website functionality e.g. live chat and local payment gateways
• Implemented SEO scores to increase search engine visibility for all websites (90+ scores)
• Optimized websites for performance and reduced initial page load speeds to less than 4s
• Purchased domain names and managed DNS records using Cloudflare
• Configured domain-based emails to increase professionalism and retain customer trust

IT Intern – USIU Africa (Internship) | Jan 2024 – May 2024

• Contributed to institutional security by monitoring 1000+ endpoints using Wazuh SIEM
• Contributed to organizing the 2024 #AfricaHackon Cybersecurity Masterclass, 120+ students attended
• Developed automation tools to optimize workflows between critical university systems
• Created reports and documented all incidents
• Responded to Helpdesk tickets for students, lecturers, and other university staff
• Contributed to the Technology Column of the university’s #CampusThisWeek magazine

IT Support, Proctor – Tampa Medical College (Remote) | Aug 2023 – July 2024

• Provided technical support for nursing exams involving 100+ students per session
• Developed and enforced technical protocols to maintain academic integrity
• Created specialized support systems for individualized troubleshooting
• Documented and created session reports after every session
• Resolved any issues arising from taking exams using Proctor360 and RN Exam software
• Created schedules for proctors and relayed them across communication channels